Scope
This policy applies to the public Quatm website and to enquiries sent to the Quatm team through the contact addresses published on it. It does not cover third-party websites or services that we do not control.
Information we collect
Information you provide
When you write to us, we receive the information you choose to include, such as your name, email address, institution, the content of your message and any attachments you send. If you request commercial information, we may also receive the deployment details you provide.
Information collected automatically
Our hosting and security infrastructure may record standard technical information required to deliver and protect the website, including request time, requested page, browser type, approximate region and network address. This information is used in aggregate to operate the service and investigate abuse.
How we use information
We use the information described above to:
- respond to enquiries and provide the information you request;
- operate, maintain and improve the website;
- protect the website and its users against fraud, abuse and security threats;
- comply with legal obligations and enforce our terms.
We do not use your information for automated decision-making that produces legal or similarly significant effects.
Legal bases
Where applicable law requires a legal basis, we rely on one or more of the following: your consent; the performance of a contract or steps taken at your request; our legitimate interest in operating and protecting the website; and compliance with law.
Sharing and processors
We do not sell personal information. We may share information with service providers that host the website, deliver email or support security operations, strictly as necessary to provide those services. We may also disclose information when required by law or to protect the rights, safety and security of Quatm, our users or the public.
Retention
We retain enquiry information only for as long as needed to respond and to maintain an appropriate record of the relationship. Technical logs are kept for a limited period consistent with security and operational needs, after which they are deleted or anonymised.
Security
We apply appropriate technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, but we review our practices as the service evolves.
Your rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information; to restrict or object to certain processing; to withdraw consent; and to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the address below. We may need to verify your identity before responding.
Cookies
The public website uses only the cookies required for basic operation and security, unless additional functionality is introduced and disclosed here. You can control cookies through your browser settings; disabling essential cookies may affect how the site works.
Changes to this policy
We may update this policy as the website or applicable law changes. The current version is always published on this page, with the revision date shown above.
Contact
Questions about this policy or our handling of information: privacy@quatm.com.